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Returns & Exchanges
We want you to be satisfied with your purchase. Please note that cut-to-size fabrics are subject to a restocking fee unless the item is defective.
1
Request Authorization
Contact our support team within 14 days of delivery to receive a Return Merchandise Authorization (RMA) number.
2
Prepare the Package
Ensure the fabric is uncut, unwashed, and in its original condition. Include your RMA form inside the package.
3
Ship the Item
Send the package back to our warehouse using a trackable shipping method. Return shipping costs are the responsibility of the customer.
4
Receive Refund
Once inspected, your refund will be processed to your original payment method within 5-7 business days, minus any applicable restocking fees.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing